Program Manager at CA Global

Job Description: 

• We have an exciting opportunity for a Program Manager for our client in the Banking sector. With over 10 million active customer accounts and more than 750 business locations, our client provides a comprehensive range of retail and corporate financial services to customers and investors wishing to explore the vast business opportunities available in Nigeria and their business locations across Africa, Europe, Middle East and Asia.
• The Program Manager will report to the Group Head, Corporate Transformation/Chief Transformation Officer and will oversee major strategic programs at the bank, managing interconnected projects within Corporate Transformation aligned with key pillars.
• As a Subject Matter Expert, He/She will guide business strategies, ensure project success, and supervise team members for timely and quality delivery.

Responsibilities: 

• Define program/project scope, goals and deliverables of assigned strategic initiatives of FirstBank in collaboration with all stakeholders. 
• Lead and deliver large, complex internal & external engagements that identify, design, and implement creative business and technology solutions for the Bank. 
• Clearly define quantifiable program benefits and ensure a benefits realization plan for the program. 
• Estimate the resources (human, financial and technical) needed to achieve project goals. 
• Prepare budget proposals, obtain approvals and recommend subsequent budget changes where necessary. 
• Effectively and efficiently manage resources tied to the various projects. 
• Ensure that required approvals are obtained and that adequate documentation is maintained for all program/project expenditures. 
• Develop a holistic Business Readiness and Change Management plan to disseminate information to all stakeholders and the public throughout the program/project life cycle. 
• Effectively communicate project expectations to all stakeholders in a timely and clear fashion. 
• Manage multiple work streams on assigned projects to deliver expected quality within milestones and on budget, including the achievement of the benefits realization plan. 
• Supervise the activities of the Team Leads, Senior Associates, and Associates or other project team members and enabler teams working on assigned projects. 
• Proactively manage changes in project scope, identify potential crisis/risks, and devise contingency plans to provide solutions and take corrective action. 
• Conduct project postmortems reviews and make recommendations (Report) to identify successful and unsuccessful project elements. 
• Drive insight-infused discussions to enable Project sponsors to best develop and execute against their overall strategy. 
• Apply an in-depth knowledge of organizational structures, operating models, and processes to analyze, assess and improve Project sponsor’s business and project requirements. 
• Identify and solve problems objectively using analysis, experience and judgment Identify and transform. opportunities into solutions that drive business value for our internal FirstBank clients. 
• Develop presentations, reports and provide briefings on projects to Management. 
• Leverage cross-geography insights and practitioners to enhance internal FirstBank internal client service delivery. 
• Incorporate financial information when evaluating business opportunities and making recommendations. 
• Participate in the development and presentation of proposals for business development activities. 
• Develop relationships, establish credibility with and instill confidence in internal clients. 
• Articulate how technology enables and differentiates the business and communicate this effectively to Project sponsors and other internal customers. 

Requirements: Qualification and Skill 

• Minimum bachelor’s degree, with a minimum grade of 2.2. 
• Project Management certification will be an added advantage. 
• Minimum of ten years relevant working experience, covering a range of functional areas.
• Experience with managing transformation, change management or other strategic projects.
• Experience with Program Management or Project Management Office desirable.
• Supervisory experience.