Program Administrator at Teach for Nigeria

Roles and Responsibilities

• Manage and maintain the Fellows' and coaches' databases, including the Central and exited Fellows' databases.
• Coordinate and manage the Fellows' Tracker to monitor the activeness of Fellows.
• Support coaches and fellows, escalate issues for resolution, and ensure excellent customer service.
• Prepare and manage monthly payment structure for Fellows' and coaches' allowances, including updating the list for benefits such as HMO, life insurance, and tax.
• Prepare coaches' school visitation allowance as needed, ensuring accurate and timely payment of allowances to support Fellows' and coaches' welfare.
• Provide cross-departmental tasks and support, including data review, document preparation, and information provision. Facilitate inter-departmental coordination and collaboration for smooth operations.
• Help design and implement training programs with the Head of Training and Team Leads for Fellows and Coaches.
• Coordinate logistics for training sessions, ensuring appropriate facilities and resources are available for smooth training delivery.
• Manage all communications within the training unit, including drafting and preparing communications to stakeholders and partners
• Coordinate and manage activities within the training unit, including meetings, assignments, and tasks.
• Coordinate Fellows Connect program across Lagos and Ogun States, promoting inter-cohort community learning and engagement through representatives for networking and collaboration among Fellows.
• Oversee the flow of Fellows enrolled in the Professional Diploma in Education programs.
• Manage the Learning Management System (LMS), specifically Google Classroom, for Pre-service Training Institute, ensuring effective LMS management and utilization for training, including content management and technical support.

Education, Skill, and Experience

• BSc/BA in any Social Science or Management related field
• Proven experience as an Administrator or similar role
• Experience in Project Management
• Knowledge of Database Management and Learning Management Systems (LMS).
• Proficient in MS Office, especially Word, Excel, and Powerpoint.
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written (report writing) and verbal communication skills.
• Outstanding organizational and multitasking ability.