Professional Driver/ Executive Driver at Dunn & Braxton

Key responsibilities

Trip Execution and Customer Service

• Safely and efficiently transport clients for intra-city and inter-state trips according to booking schedules.
• Provide a professional, courteous, and respectful service experience to all passengers.
• Assist passengers with boarding, luggage, or other basic support where applicable.

Driving & Road Safety

• Comply with all traffic rules, driving regulations, and safety protocols at all times.
• Maintain a calm, focused, and defensive driving approach, ensuring passenger safety and comfort.
• Conduct pre-trip and post-trip vehicle inspections to ensure road worthiness.

Report any vehicle faults, accidents, or incidents immediately to the ProDriva operations team.

Booking Compliance

• Accurately track hours and trips according to the ProDriva billing and reporting standards.
• Maintain clear and professional communication with the ProDriva Operations teams.

Professional Conduct

• Adhere to the ProDriva dress code and conduct guidelines.
• Display excellent punctuality and reliability in all assigned jobs.
• Maintain confidentiality and discretion regarding client conversations and activities.

Asset Management

• Handle clients' vehicles with utmost care and professionalism.

Customer Feedback and Service Quality

• Collect feedback from clients (when appropriate) and report to ProDriva Ops team to help improve service quality.
• Resolve minor client concerns politely, escalating serious issues to ProDriva operations.

Others:

• Assist in navigation using recommended routes or ride optimization tools.
• Support ProDriva in promoting referral programs or new service offerings.

Requirements

• Minimum of OND or good SSCE qualifications
• 5+ years Corporate or Private driving experience with zero accidents record
• Valid Driver's license (addition of LASDRI certificate for Drivers in Lagos)
• Possession of Spy Police training is a Plus
• Familiarity with routes in state of residence
• Ability to navigate routes with Google Maps.