Product Operation Manager at Transsnet Financial

Job Description

• Participate in business strategic goal planning and product project promotion
• Identify user pain points and develop product solution to address pain points
• Responsible for product market and user research, analyze the mobile application needs of users at all levels and optimize user experience, improve product functions and enhance customer retention
• Analyze competition product and generate product competitiveness based on user behavior
• Responsible for APP and user retention
• Able to work with data, analyze the issues and strengths of the product and pull teams together to accomplish targets
• Put forward product requirement plan, adjust product and operation roll-out plan accordingly
• Research the market application trend and various applications launched, explore and grasp the development and change of target users' demand for content and propose new product functions or new product directions
• Documentation of processes and requirements

Requirements

• BSC or its equivalent in Computer Science or related field of Study
• Not less than 3 years work experience in the e-commerce and fintech industry with vast understanding of the Nigerian market
• Good product thinking and methodology
• Sensitive to data, ability to isolating problems/issues from various sources of data, making project plan and implementing them
• Result oriented, good self-reflection and eager to learn
• Excellent communication skill (oral and written)
• Proficient in MS Office (Excel, PowerPoint, MS Project)
• Experience in business operations and project management will be an advantage
• To be successful in this role candidates must have extensive experience managing multiple projects at different stages. Balancing the urgency of initiatives and following an "on-boarding" process for new projects will be key