Product Manager, Retail Segment (Mobile App) at Leatherback

Role Summary:

• The product manager role requires someone who identifies customer needs and business objectives that a product is expected to fulfil, drives the product, and ensures the team members are aligned with the vision for the product.
• This role requires someone who plays a vital part in taking ownership of our flagship product, is motivated to deliver success, and is highly customer-centric.

Responsibilities:

• Develop and communicate a clear product vision and strategy for the mobile app, aligned with the company's overall goals and objectives.
• Act as a Product Owner in an agile environment that defines, manages, and grooms the product backlog
• Carry out market research, competitive analysis, and user surveys to identify user needs and pain points.
• Work with cross-functional teams to ensure features are delivered to specifications, schedule, and quality
• Develop the product requirements, user stories, and acceptance criteria to be used by the stakeholders, ensuring the right requirements are built
• Carry out extensive tests such as A/B testing, Sanity testing and Regression testing to ensure users’ needs are met.
• Motivate a group of committed, smart people to do the best work of their careers
• Responsible for managing and implementing marketing activities through research, strategic planning, and implementation
• Ensure that the product goals, scope, and vision are well understood by the Scrum Team
• Help build a productive environment where team members ‘own’ the product and enjoy working on it
• Be the source of communication between the business, customers, and scrum team
• Serve as a product evangelist, advocating for the mobile app internally and externally, and fostering a culture of innovation and continuous improvement.
• Monitor key product performance metrics such as but not limited to Net Promoter Score (NPS), Churn rate, drop-off rates, retention rates etc.

What we are looking for:

• You have 8 years of experience as a Product Manager in a FinTech Company
• 6+ years of managing a Mobile App
• Experience in managing Android and iOS apps for a financial  institution
• You are familiar with the Agile framework and have worked in an Agile environment
• You are willing to uphold the company’s mission, vision, and values here at Leatherback
• Ability to work in a fast paced environment
• Analytical mindset, with the ability to translate data and insights into actionable product strategies and decisions.
• Excellent communication and servant leadership skills
• Ability to deliver quality products according to schedule and scope
• You are self-motivated and have a passion for building amazing products

Added Advantage:

• Experience in Kotlin and Swift development framework
• Strong understanding of mobile app development processes, technologies, and best practices.
• Ability to use the Azure DevOps platform
• Product Management/Product Owner certification
• Project Management certification