Product Manager at Personal Trust Microfinance Bank

Location: Mainland, Lagos

Job Summary

• The Product Manager is responsible for product planning, delivery and marketing throughout the product lifecycle.
• They will conduct market research and develop a road map for the products.
• They will work with other teams to deliver standard products and services that meets the needs of the market.

Duties and Responsibilities

• Identify areas for growth and create strategic product line roadmaps to help drive adoption of the product and differentiating features.
• Grow market share and improve customer experience.
• Create buy-in for the product vision both internally and with key external partners.
• Develop product pricing and positioning strategies.
• Translate product strategy into detailed requirements and prototypes.
• Work closely with cross functional teams to deliver final product.
• Develop a marketing strategy to drive product launch and marketing campaigns.
• Evaluate promotional plans to ensure that they are consistent with product line. strategy and that the message is effectively conveyed.
• Determine product pricing based on market research, production costs and anticipated demand.
• Manage all aspects of in-life products, including customer feedback, requirements, and issues.
• Monitor, report and improve product performance.
• Promote the product to sales teams through sales training sessions, webinars, newsletters and other mechanisms.
• Develop and deliver training to technical sales support.
• Evangelize the product internally and externally.
• Provide regular report on product performance, sales volume, revenue and profit.
• Provides feedback and recommendations on business risks and improving operational efficiencies and processes where appropriate.
• Using problem solving and critical thinking skills to quickly identify product deficiencies, evaluate their risk implications, and draw the appropriate conclusions.
• Flexibility to carry out any other task as requested by Management.

Qualifications

• B.Sc in Business Management, Communications, Computer Science or a related field.
• Evidence of completion/ exemption of/from NYSC.

Experience:

• Minimum of five (5) years experience in a similar role preferably in a Financial Institution.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Proven ability to develop product and marketing strategies.
• Solid technical background and hands-on experience in software development.
• Experienced at working effectively with cross functional teams.

Skills:

• Strategy planning and implementation
• Experience in product management, experience in finance or lending.
• Product management experience with a Bank and/or financial services company.
• Product lifecycle ownership
• Organization and time management abilities
• Leadership, team management and mentoring
• Project planning and project management skills
• Outstanding communication and people skills
• Proficient writing and delivery of presentations and documentation
• Meticulous attention to detail and accuracy
• Ability to multi task and meet tight deadlines
• Ability to interact with senior management and stakeholders, including regulators
• Proficient in the use of MS Office suit
• Unquestioned personal integrity with strong ethics and values.