Product Manager, Emerging Channels at First Bank

DUTIES & RESPONSIBILITIES

• Identifies and implement trendsetter ideas in eCommerce within FirstBank by researching industry and related events, publications, and announcements.
• Locate, propose, screen and close potential / new business deals on eCommerce by contacting potential partners, discovering and exploring opportunities.
• Develop negotiating strategies and positions.
• Protect the bank’s value by keeping information confidential.
• Update job knowledge by participating in educational opportunities.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Maintain and develop relationships with new and existing eCommerce customers in person, telephone calls, emails and meetings.
• Review FirstBank eCommerce Merchant agreement and ensure they meet the expected standards and are adequately executed.
• Create product awareness for Emerging Channels Business by leveraging on FirstBank’s Product Marketing and Sales channels.
• Responsible for the development of tailored product proposals and carrying out presentations for customers and SBUs.
• Review, track and provide Emerging Channels Business performance report for management use.
• Oversee the development, implementation and monitoring of Emerging Channels Business Processes and Procedures.
• Project Manage all eCommerce Deployments at all merchant locations.
• Comply with the principles and policies in the Information Security Handbook.

JOB REQUIREMENTS

Education

• Minimum Education: HND & BSC in any discipline

Experience

• Minimum of 5 years’ experience in electronic banking product development and support
• Knowledge of industry and electronic payment systems
• Consultative selling experience with good negotiation skills
• Strong interpersonal skills; people and stakeholders management skills
• Strong innovative skill
• Technical and business background