Process & Project Analyst at Arkounting Business Concepts Limited

The role holder will be meeting with clients to identify and discuss key business areas and processes that the client’s business needs to have or requires improvement. Subsequent duties include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with the clients’ expectations.

Responsibilities

• Meeting with clients to discuss areas of focus and improvement within the business.
• Conducting site visits to analyze established processes.
• Interviewing staff and management to determine the efficacy of personnel.
• Gathering and processing data to identify process performance areas.
• Designing workflow and process strategies to improve business performance.
• Creating and presenting process reports for client approval.
• Overseeing the implementation of revised company processes and workflows.
• Monitoring the efficacy of updated workflows.
• Staying up to date with the latest business practices and technologies.
• Understands and can manage projects and processes from conceptualization till completion
• Review information and trends to ensure that the output of processes is achieving the desired results and that services are meeting agreed-upon service levels
• Conduct maturity assessments against the process activities to highlight areas of improvement or concerns
• Identify issues and risks
• Bring inconsistencies and problems to the attention of management
• Maintain a complete understanding of and adheres to all policies and processes

Job skills & qualifications

• BSc/ University degree in Business Management or related field.
• Previous working experience as a Business or Process Analyst for 3 years
• Proven portfolio of completed projects.
• Advanced understanding of business functions, workflows, and processes.
• Proficiency with tools such as Visio and so on
• Excellent organizational and time management skills
• Outstanding communication and presentation skills
• Critical thinker and creative problem solver
• Great analytical skills
• Data-driven approach