Process Improvement & Implementation Manager at UNOCASA Limited

Job Summary

• Are you experienced in driving operational structure, process implementation, and cross-functional coordination within a fast-paced organization?
• We are looking for a Process Improvement & Implementation Manager to support organization-wide execution, governance, and operational excellence initiatives.

What You’ll Do

• Drive implementation of policies, workflows, SOPs, and internal SLAs
• Coordinate cross-functional execution across departments
• Track initiatives, timelines, risks, and adoption progress
• Improve reporting governance and operational accountability
• Support process standardization and continuous improvement
• Work closely with leadership to ensure strategic initiatives are effectively executed.

What We’re Looking For

• 5+ years experience in process improvement, PMO, transformation, operations, governance, or business analysis
• Strong stakeholder and project coordination skills
• Experience implementing operational processes across teams
• Knowledge of reporting dashboards, SLA tracking, and workflow management
• Experience within EPC, engineering, oil & gas, telecom, consulting, or structured corporate environments is an advantage
• PMP, PRINCE2, Lean Six Sigma, or related certifications are a plus.

Tools/Skills:

• Process mapping
• Reporting & tracking dashboards
• Change coordination
• Stakeholder management
• Visio, Lucidchart, or similar tools.