POS Technician at Opay Nigeria

Job Summary

The Technician is responsible for but are not limited to providing technical support in troubleshooting, solutions to transactional errors, identifying terminal errors and recommending solutions, and managing POS Merchant settlements & reconciliation by working with the e-channels backing to ensure merchants' POS disputes are resolved.

Key Duties

• Supports and maintains merchants POS systems and terminals
• Perform diagnosis, troubleshooting, hardware repairs of POS systems , backup and other maintenance tasks.
• Managing the maintenance of all the POS terminals via Terminal management system with firmware and applications upgrade.
• Provide System Administration for POS Terminal Management system
• Monitor and report on activities and provide relevant management information for the solutions.
• Serve as advisor to our employees by answering all of their sales related questions and concerns

Job Requirements.

• Minimum  B.Sc. in renowned tertiary institution
• Good repairs and technical experience with POS and similar electronic devices
• Must have at least 1 years experience in  POS / Terminals maintenance and repairs and technical support.
• Good communication and technical skills