POS Technician at Opay Nigeria

Job Summary

• The Technician will be responsible for, but not limited to providing technical support in troubleshooting, solutions to transactional errors, identifying terminal errors and recommending solutions, and managing POS Merchant settlements & reconciliation by working with the e-channels backing to ensure merchants' POS disputes are resolved.

Key Duties
Supports and maintains merchants POS systems and terminals

• Perform diagnosis, troubleshooting, hardware repairs of POS systems , backup and other maintenance tasks.
• Managing the maintenance of all the POS terminals via Terminal management system with firmware and applications upgrade.
• Provide System Administration for POS Terminal Management system
• Monitor and report on activities and provide relevant management information for the solutions.
• Serve as advisor to our employees by answering all of their sales related questions and concerns

Job Requirements

• Minimum B.Sc. in renowned tertiary institution
• Good repairs and technical experience with POS and similar electronic devices
• Must have at least 1 year experience in POS / Terminals maintenance and repairs and technical support.
• Good communication and technical skills