Porter at Runola Nigeria Limited

Position Overview

• As a Porter, you'll play a crucial role in ensuring our apartments are in pristine condition, providing exceptional service to our guests
• You will be responsible for maintaining the cleanliness and appearance of our short-term rental apartments.
• You will work closely with the property management team to ensure that our guests have a comfortable and enjoyable stay.

Key Responsibilities
Housekeeping:

• Perform daily cleaning of common areas, including lobbies, hallways, and recreational spaces.
• Ensure apartments are clean, well-maintained, and fully stocked with essential amenities between guest stays.
• Attend to special cleaning requests promptly.

Maintenance:

• Conduct routine maintenance tasks such as changing light bulbs, repairing minor fixtures, and reporting any issues requiring professional maintenance.
• Maintain the appearance and functionality of outdoor areas, including sidewalks, parking lots, and landscaping.

Guest Services:

• Welcome and assist guests during check-in and check-out procedures.
• Address guest inquiries, concerns, and requests promptly and courteously.
• Provide information about local attractions, dining options, and other amenities.

Inventory Management:

• Monitor and replenish cleaning and guest supply inventories in apartments and common areas.
• Keep accurate records of inventory levels and submit restocking requests as needed.
• Security:
• Maintain a safe and secure environment by monitoring access and reporting any suspicious activities to the management team or security personnel.

Compliance:

• Follow all health and safety guidelines and protocols to ensure the well-being of guests and staff.
• Adhere to property policies and procedures, including recycling and waste disposal.

Team Collaboration:

• Coordinate with other team members, such as property managers, maintenance staff, and housekeepers, to ensure efficient property operations.
• Assist with tasks as needed to support the overall success of the property.

Qualifications:

• OND and B.Sc in Hospitality or any similar discipline.
• Great experience in housekeeping, janitorial, or a similar role.
• Strong attention to detail and a commitment to maintaining a clean and welcoming environment.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Physical ability to coordinate cleaning tasks and lift moderate weights.
• Flexibility to work weekends, holidays, and evenings as needed.

Benefits

• Accommodation
• Company-wide bonuses (where declared)
• Salary review upon satisfactory performance evaluation, subject to company’s performance and at management discretion.
• A supportive and inclusive work environment..