Pharmacy Technician at Elizabeth Maddeux

Responsibilities
Pharmacy Operations:

• Assist the pharmacist in preparing and dispensing medications in accordance with prescriptions and established procedures.
• Receive, verify, label, package, and organize medications and other pharmaceutical products.
• Provide customers with appropriate information on medication usage as directed by the pharmacist.
• Refer clinical or medication-related questions to the supervising pharmacist.
• Maintain a clean, organized, and professional pharmacy environment.

Inventory & Stock Management:

• Monitor stock levels and identify products that require replenishment.
• Receive and properly store medications and pharmaceutical products.
• Monitor expiry dates and ensure proper stock rotation using appropriate inventory practices.
• Maintain accurate inventory records and assist with periodic stock counts.
• Report damaged, expired, missing, or low-stock items to the pharmacist or pharmacy manager.
• Assist in preventing stock losses and discrepancies.

Customer Service:

• Attend to customers professionally and courteously.
• Assist customers with locating products and provide general product information within the scope of the role.
• Process customer orders and transactions accurately.
• Handle customer inquiries and complaints appropriately and escalate issues when necessary.
• Maintain a positive and welcoming customer experience.

Documentation & Compliance:

• Maintain accurate records of prescriptions, sales, inventory, and other relevant pharmacy activities.
• Follow pharmacy policies, standard operating procedures, and applicable regulatory requirements.
• Ensure proper handling and storage of pharmaceutical products.
• Support the pharmacist with documentation and routine administrative duties.
• Maintain confidentiality of customer and patient information.