Pharmacy Superintendent at Remediks Pharmacy

Roles and Responsibilities
Dispensing Services:

• Filling and dispensing of prescriptions in accordance with the pharmacy code of ethics.
• Counselling and educating patients on how and when to take a prescribed medicine. This includes expected side effects and how to mitigate them.
• Checking for potentially dangerous drug interactions when patients are taking multiple medications and taking appropriate steps to ensure patient safety.
• Packaging & Labeling Drugs appropriately, as well as cross-checking all labelled drugs for accuracy
• Dispensing and controlling the use of poisons/controlled substances. Also ensuring that the right processes are always adhered to when dispensing controlled substances.

Clinical Services:

• Consulting with patients about appropriate medications for common ailments and making referrals to other healthcare professional where appropriate.
• Providing advice on healthy living, skin care and general wellness.
• Assisting patients with diagnostics (weight, BMI, B.P, sugar level etc) and keeping appropriate records.
• Managing patients in emergency by administering appropriate first aid procedure.
• Driving improved patient drug compliance
• Building trust with patients and becoming the community’s Go-To trusted health advisor.

Commercial Acumen:

• Ensuring the delivery of exceptional and memorable Customer Service at every interaction with patients.
• Developing, implementing and monetizing of Pharmacy Services and Health Promotion Programs
• Evaluating Sources for Supplies Based on Price, Quality and Service
• Supervising the Supply Chain of Medicines and other products.
• Carrying out periodic inventory cycle count
• Driving the overall revenue and profit growth of the store.

People Management:

• Driving overall compliance to company PPPs by all employees
• Managing employee and customer feedback system
• Evaluating Subordinates and carrying out performance management
• Setting Quality Standards
• Monitoring Adherence to Quality Standards.

Education:

• Organizing and educating patients on health topics, such as diet, exercise, and managing stress.
• Developing materials to help in the dissemination of health and wellness information to customers and the community.
• Training of Pharmacy Technicians and Health assistants
• Researching and Developing Health Promotion Literature for both educational and marketing purposes.

Requirements

• Candidates should possess a B.Pharm or M.Pharm qualification with 3-7 years work experience.

Desirable Attributes:

• Must be a quick learner and a self-starter
• Entrepreneur-minded individual
• Customer-centric and people-oriented.