Performance & Insights Analyst at Plan International

The Opportunity 

The Performance & Insights Team (PIT) facilitates and supports PII to implement the Global Strategy by guiding planning and performance processes which enable insight-led decisions and informs management and governance bodies on progress towards implementing the strategy through annual plans and reporting.

The role of the Performance & Insights Analyst includes the following:

• To improve, simplify and implement the annual planning process across Global Hub, Regional Hubs and Country Offices.
• Contribute to monitoring the implementation of the global strategy through appropriate annual performance and reporting mechanisms
• Consolidate and coordinate performance insights which generate actionable outcomes to benefit PII and improve visibility of delivery.
• Support the Executive Director (ED) for Programmes & Operations to deliver on the ED’s mandate, develop ad hoc reports, support with specific project management and help coordinate key initiatives across the department.

KEY ACCOUNTABILITIES OR MAIN RESPONSIBILITIES

Planning Framework

• Contribute to the development and delivery of the annual planning approach across Plan International, such as, updates to tools and guidance in alignment with new IT systems, communications and requested support from stakeholders (e.g., planning workshops), to enable quality plans which align with the Global Strategy.
• Drive alignment with GH Finance teams to ensure the planning and budgeting products are consistent, to enable a smooth Annual Planning and Budgeting cycle and link between delivery and budget, for both leadership visibility and Global Hub (GH) departments, Regional Hubs (RH) and Country Offices (COs).
• Analyse GH/RH annual plans and create user-friendly tools and resources to present and enable insights which support decision-making for PII Leadership specifically, as well as improved visibility of delivery for the wider organisation.
• Contribute to assuring implementation of annual plans through supporting relevant governance processes with appropriate analysis, to improve accountability of our Global priorities and GH/RH objectives.
• Coordinate and build on improvements made to the global annual reporting process to ensure collection of key organisational data is streamlined and accessible for reporting and further analysis.
• Coordinate team governance through creation and weekly/bi-weekly facilitated tracking of the implementation plan, to support the team meeting the objectives in the annual plan.

Performance and Insights

• Coordinate collection and consolidation of data for the Global Strategic Dashboard and Results Framework, to enable reporting of the Global Strategy to Leadership, International Board and Members Assembly.
• Contribute to quarterly global analysis of CO, RH and GH performance (e.g. KPIs and other data at request) through innovative tools and artefacts (e.g. PowerBI) for leadership meetings, to improve data driven decision making and visibility of performance.
• Develop and manage oversight mechanisms of workstreams through the operational excellence calendar to promote collaborative and planned workstreams.
• Identify improvements and necessary adaptations to performance and insights analysis and reporting, in alignment with customer need and the introduction of new IT systems.
• Sharing and promoting engagement with artefacts created by the team, which will enable data-driven and insight-led decision making across the organisation e.g., updates to Planet and communications.
• In partnership with the PPI team, build relevant communities of practice in planning and performance.
• Proactive engagement with stakeholders across PII entities to ensure minimization to duplication of work on data gathering.

Management support:

• Support the ED for Programmes & Operations to deliver on the ED’s mandate through developing ad hoc reports, working on specific projects and help coordinate key initiatives across the department.

QUALIFICATIONS AND EXPERIENCE

• Good knowledge of and previous experience of project management lifecycle, key elements of project planning and governance
• Experience in working with multiple stakeholder groups and at senior managerial levels
• Experience in creating tools and templates to enable effective planning and performance monitoring
• Experience in improving business processes for management outcomes
• Understanding of analytics and data visualisation tools, or with the aptitude to learn
• Excellent writing and presentation skills
• Understanding of change and design methodologies (desirable)
• Good understanding of working in an NGO (desirable)
• Fluency in English
• French, Spanish, Arabic (desirable)