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  • Posted: Mar 21, 2023
    Deadline: Mar 31, 2023
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    To inspire the world with innovative technology,support and services that enrich peoples lives and contribute to a socially responsible, sustainable future.Providing products and services that give customers the best satisfaction
    Read more about this company

     

    Performance and Training Manager

    Job Description

    As a Performance and Training manager, you are also a Talent Manager. You are responsible for overseeing the performance of individual employees, processes and monitor sales across the entire Business Spectrum. You would work with the entire staff to identify and develop talent to enhance employee productivity.

    Job Functions/Responsibilities

    PERFORMANCE

    Process Performance:

    • Work with the ISO Consultant in review the Processes of all staff to ensure compliance with the ISO Standards.
    • Conduct Quarterly Management Review Meetings.
    • Sales Performance.
    • Review Daily Reports of the Sales Staff and Line Managers, across the country and communicate their challenges.
    • Analyze all reports, consolidate and send and the end of each week.
    • Hold Weekly meetings in conjunction with the Product Managers across all Sales

    Channels and in respective cluster.
    Individual Performance

    • Develop Clear competency mapping per Job roles and continuously review this against present organizational objectives.
    • Identifying training needs for employees to ensure that they are adequately equipped to perform their jobs effectively.
    • Ensuring that the department is aligned with the company’s strategic goals and objectives.
    • Identifying training needs for employees to ensure that they are adequately equipped to perform their jobs effectively.
    • Ensuring that the department is aligned with the company’s strategic goals and objectives.
    • Conducting regular performance evaluations of individual employees or groups of employees to measure their progress toward meeting goals and achieving objectives.
    • Providing coaching and feedback to employees on how they can improve on their performance.
    • Evaluating employee performance to determine who should be promoted or demoted within the company
    • Determining employees’ compensation levels based on job performance and experience.
    • Monitoring employee attendance to ensure that employees are regularly showing up for work on time and adhering to company policies.
    • Participating in hiring decisions by conducting interviews with candidates and reviewing resumes and applications to identify quality hires.
    • Provide Competency Mapping of all Job Roles.

    TRAINING

    • Oversee the intensive delivery of product, technical, professional, and leadership development programs critical to workforce development and business goals.
    • Partner with Learning Program Designers and Operations Managers to implement online, blended, and classroom delivery of core programs.
    • Collaborate with the Lamped Program designer to develop new course content that will improve learning impact.
    • Ensure that companywide programs are delivered using highly interactive techniques that promote engagement and persistence through continuous learning.
    • Evaluate instructors to ensure a consistently high level of facilitation.
    • Support and develop new trainers or inhouse trainers that test leading edge/emerging learning design strategies.
    • Collect and analyze learning data that measures the learner’s progress during the course, quality of delivery, and shows evidence of performance improvement on the job.
    • Create monthly reports that include performance statistics and a summary of implementation plan progress. Discuss insights with business partners and make decisions that will improve learning outcomes.
    • Support the project team to implement new roles or new lines of business in new locations.
    • Any other task as assigned by your Line Manager

    Requirements/Qualifications

    • Bachelor’s Degree in Human Resources, Business Administration, or any other related field.
    • Professional qualification in HR Management e.g. Senior Professional in HR (SPHR), Chartered Institute of Personnel Management (CIPM) or any other relevant certification will be an added advantage.
    • Six (3) to Eight (5) years relevant experience.

    Skills and Competencies:

    • Good knowledge and understanding of key HR process areas and their linkages.
    • Sound knowledge of relevant applications to support HR operations.
    • Good administration and organizational skills.
    • Strong relationship management and interpersonal skills.
    • Very good communication and presentation skills.
    • Good business writing skills.
    • Excellent negotiation skills and influencing skills.
    • Well-developed problem-solving skills.
    • High ethical standards and integrity.

    Method of Application

    Interested and qualified candidates should forward their CV to: humanresource@dreamworksdirect.com using the position as subject of email.

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