People Advisor at Maersk

For this you will:

• Ensure adherence to HR procedures, practices, directives, systems and regulations within an assigned set of countries  
• Solve HR queries online, on the phone or on site.
• Support training & change management activities, especially for frontline employees
• Manage case resolutions (opening, updating, escalating as needed, resolving and closing)
• Guide employees and leaders in using self-service in Workday and other HR systems
• Manage HR data quality and perform transactions in Workday and other HR systems
• Prepare and handle HR documentation
• Coordinate and administer onboarding and offboarding processes
• Execute required uploads/changes on the performance forms in the system
• Support HR community with administrative and executional requiring face to face employee interaction i.e. wet signatures from employees, tasks related to frontline employees
• Assist with administrative tasks related to L&D, recruitment when needed
• Support on deployment of local/PPO projects  
• Provide general HR support to employees around the employee life cycle and provide guidance on HR knowledge content, such as global & local HR policies, How-To, etc.
• Support recruiting tasks in remote locations where the recruitment processes demand special attention (cultural aspects, specific testing/assessment, security risks, etc).
• Handle documents, i.e. physical archiving of employee documents where legally required, statutory filing of local documents, etc.
• Perform workforce scheduling, and administers time and leave data entry for blue collar population  
• Review and act on the feedback/comments from employees and HR users to improve the employee experience
• Collect company properties upon exit of employees (in absence of People Partner or Manager)

Job Location: APM Terminal, Apapa Lagos. Nigeria

Who we are looking for?

You are customer-oriented and passionate about employee experience! You have high energy and drive and efficiently manage resolution of every employee query.

As for the skillset and experience, we are looking for:

• 3 - 5 years’ experience in an HR role; you could also have several years’ experience in a customer-facing service role and an interest in pursuing a career in HR
• A degree in Human Resources or similar and knowledge of HR concepts are a strong plus
• Knowledge of local labour law would be beneficial
• Experience working with HR systems, preferably Workday, would be an asset.
• Strong communication and problem-solving skills, ability to manage conflict, and attention to detail
• Drive to identify needs, investigate options, seek solutions and partner with other HR colleagues to resolve issues
• Ability to take initiative, manage multiple priorities and work in a fast-paced environment
• Ability to be an engaged member of a virtual team
• Closure orientation and low tolerance for delays and deviations
• Fluent in English plus another regional language (list here e.g. Portuguese, Arabic and French speakers would be a plus as we are looking to grow the hub in the coming year)