PCS Applications Specialist at Alpha Pharma

Job Summary

The PCS Applications Specialist delivers expert clinical training, demonstrations, workflow optimization, and post-sales support across Alpha Specialties (Subsidiary of Alpha Pharmacy) Patient Care Solutions portfolio. 

The specialist supports clinicians, nurses, anaesthetists, neonatologists, cardiologists, and biomedical/IT teams to achieve optimal use of medical systems, ensuring clinical excellence and high customer satisfaction.

Key Responsibilities:

• Deliver comprehensive training for products in the following sub-modalities
  • Patient Monitoring
  • Anaesthesia
  • Maternal–Infant Care (MIC)
  • Diagnostic Cardiology
  • Critical and Emergency Care.
• Conduct simulations for OR, ICU, NICU, labour ward, ER, and telemetry workflow.
• Deliver post-installation onboarding and adoption support to ensure optimal use of products.
• Maintain current knowledge on Alpha Specialties PCS software updates, clinical protocols, and new product releases.

Qualification

• Bachelor’s degree in nursing, Anaesthesia Technology, Biomedical Engineering, Physiology, Pharmacy, or related clinical field.

Experience

• 2–6 years of clinical experience in one or more of the following:
  • ICU/ER/Theatre patient monitoring
  • Anaesthesia delivery and OR workflow
  • NICU/Labour Ward (maternal & infant care)
  • Cardiology clinics
• Prior applications specialist experience (GE or other OEM) is an advantage.

Competencies

• Strong clinical understanding of monitoring, anaesthesia, and neonatal care workflows.
• Excellent training, presentation, and communication skills.
• Critical thinking and ability to solve clinical workflow problems.
• Strong customer relationship and follow-up discipline.
• Ability to travel frequently (50–70%).
• Good MS Office and digital workflow proficiency.

Remuneration & Benefits

• Attractive salary.
• Health insurance and statutory benefits.
• OEM training and certification opportunities.