Payments and Collections Officer at Coronation Insurance Plc

Role Responsibilities

• Apply broad-based regulatory, industry knowledge, and awareness of current and past business payment trends.
• Verify customer information against documentation provided and flag discrepancies based on understanding of the regulator and Coronation’s transaction processing requirements
• Perform daily transactions, position, and balance reconciliation, ensuring all exceptions are investigated and resolved before the end of the day
• Monitor accounts payable statements to identify debts owed to their company
• Contact customers or business partners to notify them of overdue payments, and document debts collected
• Perform relevant collateral reconciliations and resolve breaks to manage the associated risks
• Ensure that processes are in place to measure and monitor operational and financial effectiveness
• Regularly reviews and keeps investment account statements, transactions, or other documents, and asks for a copy of these documents if not provided
• Prepare collateral-related control and management reports and escalate exceptions for corrective actions.
• Maintain updates to investment management agreement rules, including the removal of rules, additions to investment agreement rules, or new regulatory rules.

What we are looking for
Education Background and Work Experience:

• A Bachelor’s Degree in Insurance, Marketing and Finance or equivalent
• Minimum of 2 – 4 years of prior experience in Insurance Sales-related roles.
• Professional certification in Insurance, sales, marketing, or any relevant field.

Behavioural and Technical Competencies:

• Understanding of the payment systems, key participants, and the settlement process.
• Ability to apply accounting knowledge in performing the general reconciliation of transactions
• Ability to apply knowledge of clearing and settlement operations and performance.

Our Benefits

• To help you stay energized, engaged, and inspired, we offer a wide range of employee benefits including a competitive compensation package, a robust rewards package, retirement benefits, and tools designed to help you build a sound financial future.
• We also provide an environment that fosters the actualization of goals, and career fulfillment for our people while delivering transformational solutions for Africa’s challenges.
• Flexing Arrangement
• Coronation’s current flexible working arrangement is designed to enable in-person connections and collaboration that is core to our culture such that it provides employees the flexibility of working from both the office (on-premises) and remotely.