Partner Support Officer (Internship) at truQ

The Role

You Will Be Responsible For

• Build sustainable communications for managing and supporting the company’s partners.
• Manage the companies involved in the day-to-day of partner success
• Oversee the activities of the partners on the platform in relation to the clients they service
• Where applicable, prepare invoices to clients and ensure the timely payment of driver partners
• Ensure partners’ understanding of the platform (expectation, payment, customer support, complaints, etc.)
• Understand the various truQ applications for the daily achievement of trip automation for drivers and business partners
• Where applicable, train and oversee the activities of Vehicle Sales Representatives(VSRs) attached to drivers under a particular business.
• Coordinate reward activities for driver-partners
• Ensure weekly updates of the business transaction sheet for report preparation.
• Provide innovative ideas for better management of truQ’s business partners
• Conduct trainings for newly onboarded partners on what the company does

Ideal Profile

• Minimum HND educational qualification
• Minimum of 0-1 year cognate experience
• Ability to flourish with minimal supervision.
• Proficient in the use of Word, Excel, and PowerPoint.
• Strong interpersonal relationship management skills
• Excellent communication skills (written and verbal)
• Proximity to Ojota is a key consideration
• Proficiency in the Hausa language is an added advantage to liaise to different stakeholders across the region.