Partner Support Officer (Intern) at truQ

JOB DESCRIPTION

• Build sustainable communications for managing and supporting the company’s partners.

• Manage the companies involved in the day-to-day of partner success

• Oversee the activities of the partners on the platform in relation to the clients they service

• Where applicable, prepare invoices to clients and ensure the timely payment of driver partners

• Ensure partners’ understanding of the platform (expectation, payment, customer support, complaints, etc.)

• Understand the various truQ applications for the daily achievement of trip automation for drivers and business partners

• Where applicable, train and oversee the activities of Vehicle Sales

• Representatives(VSRs) are attached to drivers under a particular business.

• Coordinate reward activities for driver-partners

• Ensure weekly updates of the business transaction sheet for report preparation.

• Provide innovative ideas for better management of truQ’s business partners

Requirements and skills

• Minimum HND educational qualification

• Minimum of 1-year cognate experience

• Proven customer service experience.

• Strong interpersonal relationship management skills

• Strong communication skills (written and verbal)

• Should live in Iganmu, Surulere, Mushin, Ibadan