Partner Support Officer (Intern) at truQ

Job Description

• Build sustainable communications for managing and supporting the company’s partners.
• Manage the companies involved in the day-to-day of partner success
• Oversee the activities of the partners on the platform in relation to the clients they service
• Where applicable, prepare invoices to clients and ensure the timely payment of driver partners
• Ensure partners’ understanding of the platform (expectation, payment, customer support, complaints, etc.)
• Understand the various truQ applications for the daily achievement of trip automation for driver and business partners
• Where applicable, train and oversee the activities of Vehicle Sales
• Representatives(VSRs) attached to drivers under a particular business.
• Coordinate reward activities for driver-partners
• Ensure weekly update of business transaction sheet for report preparation.
• Provide innovative ideas for better management of truQ’s business partners

Requirements and Skills

• Minimum HND educational qualification
• Minimum of 1-year cognate experience
• Proven customer service experience.
• Strong interpersonal relationship management skills
• Strong communication skills (written and verbal)
• Should live around Ikeja axis