Packing Officer (North Central) at Moniepoint Inc.

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses. 

Job Summary

The Packaging Officer is responsible for ensuring all refurbished terminals that pass quality assurance (QA) are properly packaged, labelled, and logged before being sent to inventory for distribution. The role is central to maintaining product quality and presentation standards, while also ensuring packaging workflow compliance.

Key Responsibilities

• Terminal Packaging
  • Receive QA-approved refurbished terminals and ensure they meet packaging criteria.
  • Verify packaging checklist: charger, cable, frosted bag, serial label, and packaging carton.
  • Ensure only terminals with valid QA approval are packaged.
  • Ensure all OK terminals are powered and checked before packaging
• Terminal Logging & Reporting
  • Log every packaged terminal in the system with packaging details.
  • Track daily and weekly packaging performance against targets.
  • Initiate push and collection of terminals to or from inventory officers.
• Inventory Coordination
  • Maintain an accurate record of packaged and unpackaged terminals.
  • Report discrepancies or damaged items immediately.
• Quality Control & Compliance
  • Reject terminals that are damaged or do not meet packaging standards.
  • Provide valid rejection reasons, and return terminals to inventory for re-evaluation.
  • Follow and enforce SOPs for packaging and materials usage.
• Process Improvement
  • Collaborate with repair and QA teams to identify issues in processes.
  • Suggest improvements to packaging workflow or material usage.

Key Metrics

• Daily/weekly packaging output
• Return rate of packaged terminals
• Compliance with packaging checklist
• Inventory accuracy

Requirements

Education & Experience:

• OND / HND / Bachelor’s degree in a relevant field is an advantage.
• Prior experience in electronics handling, warehouse packaging, or operations support preferred.

Skills & Competencies:

• Attention to detail and process discipline
• Familiarity with inventory or device tracking systems
• Ability to follow structured workflows
• Good written and verbal communication
• Physical stamina for handling and packaging devices