Outlet Supervisor at Fact Base Consulting

• Oversee daily operations, opening/closing procedures, and cleanliness standards for both the main store and the campus kiosk.
• Schedule, train, and motivate cashiers and scoopers to deliver seamless customer service.
• Meticulously monitor freezer temperatures, manage product transfers to the campus kiosk without breaking the cold chain, and minimize waste.
• Reconcile daily cash and POS transactions, manage stock levels against sales and ensure zero variance.
• Maintain high brand standards for walk-in families at the main branch, while ensuring rapid, efficient service queues for students during short campus breaks.

Major Requirements

• HND/B.Sc./B.Tech in Food Science, Microbiology, Hospitality Management, Business Administration or a related field.
• Minimum of two years’ supervisor experience in a Quick Service Restaurant (QSR), hospitality or retail environment ideally handling perishable food or dairy products.
• Strong arithmetic and cash reconciliation skills and proficiency with retail POS systems and sharp inventory tracking.
• Ability and willingness to manage time and commute efficiently between the main outlet and the campus.
• Firm leadership style, excellent communication skills, and an uncompromising stance on hygiene and food safety.