Outlet Manager at Khenpro Global Services

Responsibilities

• The Outlet Manager would be responsible to over see the day-to-day activities of the outlet in order to increase revenue and contribute to the growth of the organization.
• Achieve Sales Target.
• Maintain daily outlet operation.
• Plan and assign daily work loads to outlet associates.
• Establish operational strategies to meet quality and customer service standard.
• Maintain clean and safety outlet environment.
• Obtain customer feedback and recommend necessary outlet operational changes.
• Schedule time for orientation and job training for outlet associates.
• Organize the meeting to discuss issues and updates.
• Address customer queries courteously and ensure coustomer satisfaction.
• Analyze and resolve problems in a timely and accurate manner.
• Give Training to sales associates about Sales, customer orientation.
• Demand Planning.
• Assist cash handling activities and development expense and revenue report.

Requirements

• Degree in the Hospitality Management / Food and Beverage will be an added advantage.
• 2- 3 years work experience.
• Should have a minimum of one year experience in leadership role.
• Must have previous experience working in a confectionery, retail or hospitality industry.
• Must have good written and verbal communication skills.
• Must have strong interpersonal and problem solving abilities.
• Must be goal driven and result oriented.
• Service focused personality is essential