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  • Posted: Mar 11, 2020
    Deadline: Mar 27, 2020
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    Supermart.ng, the largest online supermarket in Nigeria provides you a convenient platform for online grocery shopping without leaving the convenience of your home or office. We have the widest selection of grocery items online with over 60,000 items on our online supermarket. We also offer you products from top brands. We provide you an amazing 3 hour gr...
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    Order Processor

    Note: Candidates living around Victoria Island, Obalende, Lekki, Oworo, Ajah, Ikoyi, Surulere, Adeniji and Yaba will be considered. Candidates must be ready to resume immediately.

    If you know you have the required skills and qualifications for the role, Kindly come with your updated CV for an interview by 12pm tomorrow 18th December, 2019 at the address stated above. Please go through the job descriptions and the additional information before applying for the role.

    Job Description

    • Manage flow of customer orders from initiation to delivery
    • Liaise with Customers, Personal Shoppers, and Delivery Drivers to ensure accurate, complete and on-time delivery of orders
    • Organize dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed items to customers
    • Determine the best delivery method for each delivery
    • Negotiate rates with logistics service providers
    • Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customers order
    • Proactively resolve issues as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners
    • Prepare an end-of-day report with accurate and complete information
    • Conduct regular analysis of key metrics and implement lasting solutions to improve performance where necessary
    • Lead or participate in cross-functional initiative
    • Ensure sharing of best practice among the team to drive efficiency

    Qualifications

    • A University degree in any discipline
    • 1-3 years' experience
    • Experience in Operations, Logistics, eCommerce, Retail is preferred but not required.

    Additional Information:

    • Must be computer literate
    • Must have his/her own personal laptop.
    • Excellent analytical thinking
    • Knowledge of or willingness to learn new productivity tools
    • High level of initiative with ability to self-manage
    • Excellent written and verbal communication.

    Method of Application

    Interested and qualified candidates should forward their CV to: careers@supermartng.com using the position as subject of email.

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