Jobs at Supermart Express Services Ltd

Note: Candidates living around Victoria Island, Obalende, Lekki, Oworo, Ajah, Ikoyi, Surulere, Adeniji and Yaba will be considered. Candidates must be ready to resume immediately.

If you know you have the required skills and qualifications for the role, Kindly come with your updated CV for an interview by 12pm tomorrow 18th December, 2019 at the address stated above. Please go through the job descriptions and the additional information before applying for the role.

Job Description

• Manage flow of customer orders from initiation to delivery
• Liaise with Customers, Personal Shoppers, and Delivery Drivers to ensure accurate, complete and on-time delivery of orders
• Organize dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed items to customers
• Determine the best delivery method for each delivery
• Negotiate rates with logistics service providers
• Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customers order
• Proactively resolve issues as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners
• Prepare an end-of-day report with accurate and complete information
• Conduct regular analysis of key metrics and implement lasting solutions to improve performance where necessary
• Lead or participate in cross-functional initiative
• Ensure sharing of best practice among the team to drive efficiency

Qualifications

• A University degree in any discipline
• 1-3 years' experience
• Experience in Operations, Logistics, eCommerce, Retail is preferred but not required.

Additional Information:

• Must be computer literate
• Must have his/her own personal laptop.
• Excellent analytical thinking
• Knowledge of or willingness to learn new productivity tools
• High level of initiative with ability to self-manage
• Excellent written and verbal communication.

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Location: Victoria Island, Lagos.

Note: Candidates living around Victoria Island, Obalende, Lekki, Oworo, Ajah, Ikoyi, Surulere, Adeniji and Yaba will be considered. Candidates must be ready to resume immediately.

Job Description

• Manage accurate display of image, description and price of products on the website
• As and when new products need to be added to the website, source product images online and generate product upload file in accordance with company guidelines
• Photograph and edit product images not found online in line with set guidelines
• Daily review and update of stock records and prices
• Periodic review of the site for completeness, accuracy and attractiveness
• Conduct stock checks at retail partners according to pre-defined schedules
• Manage relationship with retail partners
• Pro-actively approach, negotiate with and sign new retail partners
• Design innovate promotions tailored to specific demographics and/or tailored to events and festive periods
• Liaise with Personal Shoppers and other relevant teams to maintain up-to-date display of products on the website
• Conduct regular analysis of product availability metrics and implement lasting solutions to improve performance where necessary
• Support Operations team during spikes in order volume

Qualifications and Other Requirements

• A University Degree in any discipline
• 1-3 years’ experience
• Experience in Merchandising, Buying/Purchasing, eCommerce, Retail is preferred but not required
• Must be computer literate and must have his or her own personal laptop to perform the role
• High level of proficiency in Microsoft Excel
• Good understanding of customer tastes and buying patterns in order to determine tailored promotions
• Good understanding of product prices at supermarkets and local markets across all categories
• Good written and spoken English
• Excellent communication and interpersonal skills
• Good negotiating skill
• Ability to take initiative and work independently without supervision
• Must have high-energy, be enthusiastic and display professionalism at all times
• Ability to multi-task and work under pressure