Order Fulfillment Officer at Montaigne Place

Job Summary

• The Order Fulfillment Officer is responsible for picking, packing, and dispatching customer orders accurately while ensuring timely delivery and excellent order management.
• This role is essential to ensuring customer satisfaction and operational efficiency.

Key Responsibilities

• Picking and Packing Orders: Accurately pick and pack customer orders to ensure they are ready for dispatch.
• Shipping Coordination: Collaborate with carriers to schedule timely pickups and track shipment status.
• Order Management: Maintain accurate records of all transactions and manage returns and exchanges.
• Inventory Management: Monitor stock levels to prevent shortages and coordinate replenishment activities.
• Communication: Liaisewith suppliers, logistics partners, and internal departments to resolve any issues that may arise during the fulfillment process.

Requirements

• Qualification: Minimum of OND qualification.
• Experience: At least 1 year of experience in logistics, fulfillment, or retail stock handling.