Operator Manager(Furniture Manufacturing) at IO Furniture

Core Working Relationships

• Management Team
• Finance Team
• Design & Technical Team
• Customer Service Team
• Production & Installation Teams
• Logistics/Procurement Team

Task Complexities

• Oversee the day-to-day efficient and optimal management of the Operational arm of the organization.
• Supervise, direct and manage the Operations team- Production, Upholstery, Spraying, Procurement, Delivery and Installation.
• Monitor the progress of procurement, production, delivery and logistics and installation, confirming that they stay on schedule and within budget.
• Supervise procurement processes of ordering and purchasing of materials, ensuring that inventory levels are maintained.
• Work with Production Supervisors to analyze job orders and schedule installations upon completion of production, ensuring cost-effective, high quality and timely delivery of products.
• Estimating, negotiating and agreeing on budgets and timelines with Production staff and Installation teams.
• Plan and organize production operations and installation schedules, in order of approved priority list.
• Onboard new installers and negotiate installation fees in line with allocated budget.
• Visit project and/or clients’ sites, monitoring progress of installations and correction or rectification of snag, where necessary
• Determine quality control standards and ensure that items received and final products meet quality standards and customer specifications.
• Recommend changes in workflow and operations to maximize operational efficiency.
• Identify, investigate, evaluate, analyze and resolve issues arising from or relating to operational matters.
• Establish workflow policies that enhance speed and efficiency without compromising product quality
• Give regular reports to Management and other stakeholder on status of operational matters.

Education & Experience

• B.Sc in Engineering, Architecture, Wood Technology or other related field
• 8-10 year’s previous work experience in a similar role within a furniture manufacturing company

Key Job Attributes:
Generic:

• Leadership and motivational ability
• Delegation
• Oral and written communication skills
• Strong negotiation and mediation skills
• Problem-solving, creativity
• Time management and organizational skills
• Ability to be proactive and deliver results
• Integrity/Discipline
• Excellent interpersonal skills.

Technical:

• Sound knowledge of Furniture manufacturing operations processes
• Knowledge of a range of engineering functions and procedures
• Prove knowledge of Project Management
• Excellent Reporting skills
• Proficiency in the use of MS Word, Excel, PowerPoint and AutoCAD
• Interpretation of designs and drawings.