Operations Support Officer at Global Profilers

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently recruiting for the role of an Operations Support Officer for our client, a healthcare and operation company developing specialized centre networks delivering reliable and affordable services in Nigeria, focusing on oncology, dialysis, cardiology and diagnostics. 

JOB DESCRIPTION

Job Summary

The operations support officer will be responsible for managing the execution of new centres and coordinating key procurement activities for clinical operations.

Job Responsibilities

Resource Planning

• Define projects scope and specifications
• Forecast and identify resource needs in terms of manpower, funding, tools, etc on every project
• Coordinate site preparation, construction, equipment staging, equipment delivery, and installation steps.
• Develop and maintain a project planning schedule with team input; project milestones, metrics, cost estimates, work plans, resources, communication plans, issue resolution
• Organize regular site production meetings and pre-plan; ensure efficient usage of all resources, including the application of quality supervision of labor, sub-contractors, and materials.

Inventory Management

• Create a master database of every piece of equipment received with relevant information, such as serial numbers, warranty information, etc
• Track and monitor where the equipment is allocated.

 Project Management

• Manage day-to-day operational aspects of the project and scope; resolve or escalate issues and manage scope creep (expanded project goals)
• Execute project works plans and revise them as appropriate to meet changing needs and requirements
• Meet with project team members on a regular basis to review project status, keep the team informed of changes, and plan future actions
• Manage and facilitate team and user meetings, conferences, webinars, and telephone calls
• Prepare meeting notes; ensure project documents are complete and current.
• Identify and engage project contacts and key stakeholders (Facilities Manager, IT, contractor, PM Company and Team, etc.)
• Communicate relevant project information to stakeholders
• Perform other related duties as assigned.

Reporting

• Prepare site reports, designs, and drawings
• Ensure project documents are complete and current
• Communicate relevant project information to stakeholders.

Engineering Drawing

• Develop and review preliminary drawings, and acquire sign-off on the drawing if approved
• Review design development drawings and develop final execution plans
• Coordinate pre-installation drawings with OEMs.

Procurement

• Manage procurement of equipment and consumables
• Monitor consumable stocks across all operations and ensure timely replenishment
• Develop partnerships with manufacturers and suppliers.

Requirements and skills

• Minimum of eight years experience in healthcare projects management
• PMP certification is a plus
• Bachelor's Degree in biomedical engineering or any other healthcare-related specialization
• Experience in strategy development and implementation
• Strong analytical and reporting skills with keen attention to detail
• Ability to work in a fast-paced, teamwork-based environment
• Good written and oral communication and interpersonal skills
• Good organizational and planning skills
• Experience in coordinating efforts of multi-disciplinary teams
• Highly motivated and results-driven individual.