Operations Supervisor at Hotel Capitol

Responsibilities

• Overseeing frontdesk, housekeeping, and laundry departments.
• Monitoring employee performance and conducting regular evaluations to help improve customer service.
• Ensure that quality services are rendered per time
• Welcoming and registering guests once they arrive.
• Resolving issues regarding hotel services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.

Requirements

• Candidates should possess an S.S.C.E / G.C.E. / N.E.C.O qualification with a minimum of 2 years relevant work experience.