Operations Supervisor at Foodco Limited

Supervise sales  

• Ensure readiness of restocking list on appointed days. 
• Ensure prompt and proper restocking of shelves and freezers. Monitor customer preferences and make recommendations based on  trends. 
• Supervise sales assistants  
• Ensure 100% cleanliness of floor, shelves, freezers, pantry, fridges,  e.t.c. 
• Ensure 100% neat and attractive display of items on the shelves and  display glasses. 
• 100% Monitoring of expiry dates and damages of products in display 100% Monitoring and proper recording of all transfers. 
• Ensure 100% friendliness and courteousness of sales assistants to customers.  
• Ensure 95% control of staff movement, dress code and general  discipline. 
• Ensure 90% of sales assistants comply with company guidelines and  operational policies. 
• Monitor daily and weekly stock purchases and withdrawal, and  inform appropriate deparments about withdrawals 
• Cashier when there are more than (3) three customers on a queue and  there is a vacant system. 
• Handle all customer complaints based on company policies Prompt attention to cashiers at the ring of bell 
• Ensure dayend processing daily.
• Report faulty equipment promptly to operations manager. Deliver prompt and speedy excellent customer service to customers at  all times  
• Ensure 95% of proper checking of all sales assistants at the end of  each shift 
• Monitor record books and ensure 100% proper recording. Receive inventory of transfers and monitor stock from point of receipt  to shelving. 
• Supervises sales and floor operations by providing a neat and  convenient shopping environment. 
• Ensure 100% of items displayed are well protected from pest infection  or other dangers.

REQUIREMENTS 

• COMMERCIALLY AWARE 
• STRONG CRITICAL THINKING SKILLS  
• EXCELLENT COMMUNICATION SKILLS 
• EXCELLENT CUSTOMER SERVICE SKILLS 
• MINIMUM OF B.SC/HND 
• PRIOR EXPERIENCE IN A RETAIL FIRM WILL BE AN ADDED  ADVANTAGE.