Operations Superintendent at APM Terminals

Ref.: AT-269869

Category: Terminal Operations/Engineering

Key Responsibilities

• Manage, motivate and instruct all operational team members, set priorities and structure tasks and goals.
• Provide effective organisation and control of all terminal operations during designated shift period in order to meet planned objectives.
• Coordinate terminal planning and operations to ensure effective ship working programmes are set and maintained to ensure vessels meet sailing or berthing deadlines.
• Liaise with engineering department shift management to maximize equipment availability and effectiveness.
• Is responsible for efficient allocation of all shift operational staff and the cost-effective utilisation of equipment resources to match the operational requirements of the terminal.
• Ensure that recognized safe working practices are utilized for all terminal operations and maintain effective implementation of safety policies and procedures.
• Provide first line of response for emergency situations and damage assessments.
• Provide terminal presence by maintaining significant visibility checks all quay side and yard activities continuously throughout shift and prepare operational reports as required by management.
• Maintain continuous operations by ensuring all shift operational staff use the “hot seat” changeover at shift changeover times and for operator rest break changeovers.
• Assist in the development of staff to ensure they perform at efficient and effective levels by monitoring performance and taking appropriate action in order to ensure they reach their full potential.
• Contribute to “on the job” training of supervisory staff and undertake other duties within capabilities as required by senior management.

Safety:

• Ensure that recognized safe working practices are utilized for all terminal operations and maintain effective implementation of safety policies and procedures.
• Provide first line of response for any accident / incident investigation, emergency situations and damage assessments.
• Assisting the safety and security team as required to maintain the best control at the terminal

Leadership:

• Assist in the development of staff to ensure they perform at efficient and effective levels by monitoring performance and taking appropriate action in order to ensure they reach their full potential.
• Contribute to “on the job” training of supervisory staff and undertake other duties within capabilities as required by senior management.

Functional Excellence:
Staff Deployment and Changeover:

• Is responsible through the respective Operations Supervisor to ensure efficient allocation of all shift operational staff equipment resources are balanced taking into account the cost-effective utilisation of equipment resources to match the operational requirements of the terminal.
• Maintain continuous operations by ensuring all shift operational staff use the “hot seat” changeover at shift changeover times and for operator rest break changeovers as per the continuous working procedure.
• Ensure that shift changes for the land and water side are accomplished with minimum loss of time under hot seat arrangement.
• Ensure that proper preparations are made for the next shift in order to facilitate the incoming shift to commence shift with no loss of time

Operational Execution:

• Constantly monitor that the work queues for land and water side planned by the planning are carried out in timely fashion in order to facilitate smooth work flow for the shift and the shift to follow.
• Liaise with the equipment coordinator / engineering department shift management to maximize equipment availability and effectiveness.
• General monitoring of the gate activities and to assist as required for to achieve the best truck turn times.
• Liaise with the vessel agents for effective and fast clearing of the vessels to commence operation as early as possible

Requirements
We are looking for

• A University Degree / Diploma in Operations Management, Logistics, Business Administration or related discipline.
• At least seven years or more of strong supervisory experience in container terminal operations environment, or similar, related industry.
• At least Five (5) to Seven (7) years previous experience as a foreman, supervisor, or other similar position in container terminal operations environment, or similar, related industry.

Knowledge:

• Requires a comprehensive understanding of container terminal operations, especially vessel cargo logistics, hazardous cargo, break-bulk and special cargo handling requirements and equipment.
• Is thoroughly familiar with the strict implementation of international standards of safe working practices within marine, stevedoring and terminal operations.
• Advanced computer skills with a sound understanding of modern terminal planning and control systems.

Ability:

• Ability to work under pressure, anticipates potential problems and diagnoses, evaluate and resolve logistical problems as they happen in order to meet operational performance objectives and deadlines.
• Have effective customer service skills.
• Provide leadership and ensure cooperation and support from employees and contractors in all areas of terminal operations to achieve operational objectives of the business using a teamwork approach.
• Effective negotiation and conflict resolution skills combined with good counselling and listening skills.
• Well developed English oral, written communications and report writing skills. Also must have a working knowledge of Pidgin English.
• Previous experience of working in a multi cultural environment is an advantage.
• Ability to work in a shift system covering day, night, weekend and holiday duty and if required working overtime.
• Drive terminal trucks using safe driving techniques and safe parking procedures.

We Offer

• APM Terminals offers tremendous growth, career and leadership opportunities for those with the ambition, drive and dedication to become one of the best.
• An opportunity to be part of a high performance team that ensures APM Terminals is the most efficient, safe and profitable terminals in the region.
• Working with partners, shareholders, authorities and other stakeholders.