APM Terminals is an international container terminal operating company headquartered in The Hague, Netherlands. It is one of the world's largest port and terminal operators as well as providing cargo support and container Inland Services, and is the largest port and terminal operating company in terms of overall geographic scope operating a Global Terminal N...
Read more about this company
The Shift Manager is responsible for managing all terminal operations during assigned shifts, ensuring safe, efficient, and cost-effective execution of activities.
This role is pivotal in delivering operational excellence and outstanding customer service while optimizing resources and fostering a culture of continuous improvement.
Key Responsibilities
Lead and direct the execution team across vessel, yard, and gate operations to achieve productivity and efficiency targets.
Monitor and analyze operational performance, identifying areas for improvement and implementing solutions.
Ensure seamless coordination between operations and maintenance to minimize equipment downtime.
Manage shift costs, including overtime and general expenditures, and contribute to financial reviews.
Guarantee reliable service to customers by ensuring vessels sail on schedule and operational standards are met.
Drive compliance with health, safety, and environmental standards, conducting regular safety briefings and investigations.
Promote consistent application of company policies and fair treatment across the team.
Provide coaching, feedback, and career development opportunities for team members.
Embed LEAN principles and TWI (Training Within Industry) in daily operations to enhance efficiency.
Represent the terminal in meetings with customers, government authorities, and high-level visitors when required.
Requirements
Preferred Qualifications:
Bachelor’s Degree in Logistics, Supply Chain, or related field (or equivalent experience).
Experience in container terminal operations is highly desirable.
Knowledge of HSSE standards and compliance requirements.
What We’re Looking For:
Lean-minded: We are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.
Proven experience in terminal or logistics operations, preferably in a leadership role.
Strong people management and communication skills with the ability to lead diverse teams.
Solid understanding of operational processes and resource optimization.
Ability to work under pressure, make quick decisions, and maintain focus on safety and service.
Familiarity with LEAN methodologies and commitment to embedding them in daily operations.
Gmail
Yahoomail