Operations Personnel at CashBox

Role Description

• Work with the team to ensure the company's processess run smoothly and efficiently daily.
• This is a full-time role for an operations personnelat CashBox in Victoria Island, Lagos, with flexibility for hybrid work.
• The role involves Complaints Resolution & Payment Processing while working with a team in the company..
• The role involves resolving of complaints escalated by customer service department.
• Handling of payments including processing, refunds etc.

Requirements

• B.Sc in any field.
• MUST have a minimum of 2 years work experience in a structured firm orcompany.
• Very fluent in written and spoken English.
• Age: Not above 28 years.
• Understanding of basic financial practices.
• Must be very computer literate and tech-savvy
• High degree of accuracy and attention to detail.
• Ability to flourish in a fast-paced, complex environment and to adapt to change.

Benefits

• Salary is very attractive
• Opportunity to work with a reputable and one of the fastest-growing financial technology companies in Nigeria
• A very collaborative and stimulative work environment that places high value on "work-life" balance.