Operations Officer at FTI Credit Ltd

Job Summary

• The Operations Officer will support the smooth execution of daily operational activities by ensuring efficient transaction processing, regulatory compliance, effective risk control, and excellent customer service delivery.
• The role includes processing deposits, withdrawals, transfers, and loan disbursements, maintaining accurate transaction records, performing reconciliations, resolving operational discrepancies, managing cash handling activities, and supporting loan documentation processes.
• The ideal candidate must be detail-oriented, customer-focused, and capable of working effectively in a fast-paced environment.

Qualifications & Requirements

• Bachelor’s Degree in Accounting, Finance, or related fields
• Professional certification such as ACA, ACCA, or ICAN is required.
• 1 - 5 years’ relevant experience.
• Experience in a microfinance bank or financial institution is highly desirable.
• Strong attention to detail and analytical skills.
• Proficiency in accounting software and Microsoft Office applications.
• Ability to work effectively under pressure.