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  • Posted: Sep 26, 2023
    Deadline: Sep 30, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

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    Operations Officer

    Salary: 50,000 Naira + Commission

    Job Description:

    As an Operations Officer at Vortex, you will play a crucial role in managing the day-to-day operations of conducting interviews for full-time affiliate bankers, overseeing their performance, and ensuring that they meet targets. You will be responsible for managing a team of full-time affiliate bankers who drive product adoption, account openings, sales enablement, loan origination, and customer engagement.

    Key Responsibilities:

    • Recruitment and Interview Process: Conduct interviews for full-time affiliate bankers to ensure the selection of qualified candidates who can achieve our business goals.
    • Team Management: Supervise and manage a team of full-time affiliate bankers, providing guidance, training, and support to ensure they meet performance targets.
    • Performance Monitoring: Monitor the performance of affiliate bankers, track key performance indicators (KPIs), and implement strategies to improve performance and meet targets.
    • Customer Engagement: Collaborate with affiliate bankers to drive customer engagement strategies, including product adoption and sales enablement.
    • Loan Origination: Oversee loan origination processes and ensure compliance with company policies and industry regulations.
    • Reporting: Generate regular reports on team performance and operational activities, presenting findings to senior management.
    • Budget Management: Assist in managing budgets and resources effectively to optimize operations and reduce costs.
    • Compliance: Ensure compliance with all relevant laws, regulations, and company policies in all operations.
    • Cross-functional Collaboration: Collaborate with other departments to achieve overall company goals and objectives.


    • Bachelor's degree in a relevant field.
    • Proven experience in operations management or a similar role.
    • Strong leadership and team management skills.
    • Excellent communication and interpersonal skills.
    • Ability to analyze data and make data-driven decisions.
    • Knowledge of the financial industry and banking operations is a plus.
    • NYSC corps members are encouraged to apply.

    Method of Application

    Interested and qualified? Go to CreditHub on to apply

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