Operations Officer at Clement Ashley Consulting - CAC

Overall Job Objective

• The successful candidate will be the key point of contact between ATL Nigeria Limited and Other Staff/Clients as regards the operations.
• This person will be responsible for general office management as well as relationship management company wide.

Duties and Responsibilities
General Office management:

• Applicant must have excellent communication skills and be computer literate.
• Design and implementation of operational work plans and budgets
• Management of service staff especially the sales assistants and resources to achieve required service response, quality, and cost performance indicators
• Management and monitoring of service budgets including analysis, reporting and action on variances
• Design of staff performance appraisal and supervision systems and in line with required competencies
• Financial tracking and monitoring of Sales, inventory, and debt recovery
• Reporting sales performance analysis, accounts payable /receivables analysis, and inventory per warehouse to senior management on a weekly basis on agreed template.

Relationship Management:

• Maintain good relationships with Customers and other company staff
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Negotiation, development and implementation of new, scaled up or pilot services in collaboration with external and internal management functions and staff
• Coordinate the activities of officers in the sales, accounts and technical departments to ensure timely delivery and quality standards
• Attend meetings and training courses as required, including regular supervision meetings and annual appraisals with the CEO/Senior management