Operations Manager at Washryte Limited

Job Description

• The Operations Manager is responsible for running the day-to-day operational activity and also delivering an excellent experience while managing the workflow and employees.

Job Roles and Responsibilities

• Develop and put into operation the current system and technical advancement in the field of laundry operations.
• Maintenance and upkeep of all laundry equipment.
• Coordination and direction of all laundry staff.
• Create weekly laundry staff duty roster.
• Oversee the procurement and supply of industrial chemicals and products, assets, and machinery for the facility.
• Develop and implement more policies, procedures, and systems to improve the operations.
• Ensure that all standards specified in the contracts are met.
• Train and develop team members with the support of the HR department.
• Prepare and manage daily, weekly and annual laundry budgets.
• Keep records of Stock, Supplies, Inventory, and asset management
• Management reporting.
• Assign and review the work of laundry employees engaged in receiving, washing, and ironing.
• Coordinate with the Engineering Department about their routine maintenance of the equipment.
• Develop new methods for increasing laundry efficiency.
• Coordinate with the maintenance team for outstanding repairs of machinery.
• Generate daily, weekly and monthly sales & work flow report
• Submit daily sales report and analyse at Month end.
• Overall controlling and supervision of each department.
• Have weekly meetings with all HODs.
• Organise staff pep talk daily and daily work flow schedule.
• Contribute to the development of processes and procedures.
• Carry out market survey and Procurement activities.

Requirements
(Education/Knowledge, Skills, Attributes, Experience & Other Required Details)

Required Educational Qualification and Experience

• Minimum of M.Sc / B.Sc Degree in a related field or hospitality industry.
• Must have at least 5 years Operations Manager experience.
• Laundry industry experience is an added advantage.
• Female for gender balance.

Skills / Physical Competencies:

• Excellent interpersonal and active listening skills.
• Excellent Communication Skills and a strong command of the English language.
• Keen Attention to Detail.