Operations Manager at Pistis Life and Leadership Institute (PLLI)

OVERVIEW OF THE ROLE

• The Operations Manager (AM) shall work with volunteers and full-time staff to achieve the overall objective and set goals of PISTIS Life and Leadership Institute (PLLI) in line with its strategy for leadership and management.

JOB OBJECTIVE

• To oversee the day-to-day operational activities of PLLI. Direct/Indirect responsibility for all aspects of administrative and support services within PLLI, including organizational development, staff management, and program operations.

KEY DELIVERABLES

Stakeholder Mgt. & Community Engagement:

• Collaborate with the Management team to build and nurture quality relationships with key stakeholders in the education, business, government, and ministry space in Nigeria for the purpose of promoting the mission and vision of PLLI.
• Ensure all the relevant paperwork for partners and other relevant organizations and affiliates are fully in place and signed.
• In conjunction with the Business Development Manager, ensure all the relevant paperwork for PLLI’s accreditation and licensing by all relevant government agencies locally and internationally are fully in place and signed.

General Operations & Coordination:

• Coordinate all operations to ensure the effective execution of all PLLI schools and initiatives, collaborating with Programme Mgrs/ Coordinators and team leads.
• Lead PLLI’s financial sustainability by promoting a culture of sound credibility, fiscal prudence, and timely reporting.

Policy, Procedure, and Practice Implementation:

• Facilitate the effective implementation of programs according to established Corporate Governance codes as well as global best standards.
• Collaboratively promote a culture of sustainable development across all PLLI Programs, and align them to PLLI mission, vision, and objectives, alongside the Management team.

Program Development & Implementation:

• Lead administrative components of all programs, including contract negotiations/ procurements, disbursement and reporting etc.
• Provide quality assurance monitoring and objective impact assessment of all PLLI programs.

Leadership & Organizational Development:

• Consistently develop and nurture teams as well as integrate staffing programs designed to attract the highest caliber of talent/ volunteers.

Planning & Strategy:

• Ensure the effective implementation of PLLI courses, from an operations standpoint.
• Develop and implement standards for accountability for all PLLI procurements and operations budgets.
• Share reports and updates with the Business Development Manager and the Management Team and contribute to the development of the annual budget.
• Collaborate with the Management Board, staff, and other key stakeholders to develop and implement operational goals and annual plans for PLLI.
• Cultivate strong partnerships with the Management Board in implementing policies consistent with the mission of PLLI and work together with all standing and volunteer coordinators.

QUALIFICATION AND SKILL

• Admin and operations specialist with relevant degree(s) in the Arts, Science, or social development/ intervention space with minimum of 5 years of experience.
• Good leadership and management experience and proven success in leading/contributing to operations within a learning institution, report writing skills with proven organizational and multitasking skills, et al.
• Strong people management skills with proven ability to support and mentor multiple volunteers and staff members.
• Strong coordination and leadership skills with proven ability to work across multiple technical areas simultaneously.