Operations Manager at HYT Nigeria

Role Overview

• The Operations & Business Development Manager will oversee daily business operations while driving sales growth and client acquisition activities.
• The role involves coordinating operational processes, managing client relationships, supporting revenue generation, and ensuring seamless service delivery across the business.
• The ideal candidate (preferably a female)should be organized, proactive, commercially aware, and experienced in managing operations within a service-based environment.

Key Responsibilities

• Support business development and client acquisition activities across target sectors
• Assist in implementing sales strategies to drive revenue growth and client retention
• Maintain and manage client relationships to ensure customer satisfaction and repeat business
• Coordinate installation and maintenance schedules for ambient scenting systems
• Support client onboarding and ensure smooth service delivery across assigned accounts
• Monitor inventory levels and coordinate procurement of operational materials
• Manage relationships with logistics and service partners to ensure timely delivery and support
• Track operational and sales activities and prepare regular performance reports
• Maintain and update CRM systems to track leads, clients, and operational activities
• Coordinate with internal teams to ensure seamless execution of projects and client requests
• Ensure compliance with service standards and operational procedures.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or related field
• 2–3 years’ experience in operations, sales support, administration, or business development roles
• Strong organizational and problem-solving skills
• Good communication, sales, and stakeholder management skills
• Proficiency in Microsoft Office and CRM tools
• Ability to work independently and manage multiple tasks effectively.