Operations Manager at Grand Towers Limited

Key Responsibilities:

• Oversee and manage daily operations to ensure seamless and efficient functioning of hotel services.
• Lead, mentor, and support departmental teams to maintain high performance and quality service.
• Implement and uphold standard operating procedures to enhance guest satisfaction and operational excellence.
• Collaborate with senior management to develop strategic initiatives that drive growth and profitability.
• Monitor and manage budgets, financial reports, and operational expenses.
• Ensure compliance with health, safety, and regulatory standards.
• Foster a culture of continuous improvement and innovation within the hotel.

Qualifications:

• Proven experience in a management role within the hospitality industry.
• Preference for candidates with backgrounds in five-star hotels.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to manage and motivate diverse teams.
• Excellent problem-solving and decision-making capabilities.
• Adept at financial planning and budget management.