Operations Manager at First Excelsia

Our client is seeking to hire an experienced Operations Manager to join its team. The role holder’s primary responsibility will be to oversee and optimize the day-to-day operations of our client’s business.

The role holder will be responsible for driving operational excellence, meeting customer expectations, and achieving business objectives.

Responsibilities:

• Oversee and improve operation processes to enhance efficiency and productivity.
• Collaborate with cross-functional teams to ensure seamless workflow.
• Implement strategies to meet organizational goals and objectives.
• Monitor and analyze key performance indicators to drive continuous improvement.
• Identify areas for optimization and implement innovative solutions.
• Foster a positive and collaborative work environment.
• Provide administrative support to various departments
• Process invoices, purchase orders, and other financial documents
• Maintain and update various databases and spreadsheets such as customer information, inventory records
• Answer phone calls and respond to emails in a timely and professional manner
• Perform other administrative tasks as assigned

Person Specifications:

• Proven experience as an Operations Manager, Administration or similar role.
• Strong leadership and decision-making skills.
• Excellent problem-solving abilities and attention to detail.
• Effective communication and interpersonal skills.
• Ability to analyze data and make data-driven decisions.
• Proactive and results-oriented mindset.
• Familiarity with industry best practices.          

Requirements:

• Minimum of 5 years proven experience in operations management, Administration or a relevant field
• Bachelor’s degree in Business Management or a related role
• Experience in Fashion is an added advantage
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Detail-oriented and able to work independently with minimal supervision