Operations Manager at Emmanuel Bakeries

Key Responsibilities

• Oversee day-to-day operational activities across assigned locations.
• Ensure efficient coordination of sales, distribution, logistics, inventory, and other operational functions.
• Develop and implement processes that improve operational efficiency.
• Monitor branch and departmental performance against operational targets.
• Identify operational bottlenecks and implement corrective measures.
• Coordinate with Sales, Finance, HR, Procurement, Logistics, and other departments.
• Monitor inventory movement and ensure proper stock accountability.
• Ensure timely distribution of products to customers and sales teams.
• Monitor the utilization and maintenance of company vehicles and operational assets.
• Review operational reports and provide recommendations to Management.
• Ensure compliance with company policies, procedures, and operational standards.
• Supervise and support operational teams and personnel.
• Develop strategies for reducing operational costs while maintaining service quality.
• Monitor customer service and order fulfilment processes.
• Identify operational risks and recommend preventive measures.
• Prepare regular operational performance reports for Management.

Requirements

• Minimum of B.Sc. in Business Administration, Operations Management, Logistics, or a related discipline.
• Masters degree is an added advantage.
• Proven experience in operations management, preferably within FMCG, distribution, logistics, retail, or a related industry.
• Strong leadership and organizational skills.
• Excellent problem-solving and decision-making abilities.
• Strong knowledge of operational processes and performance management.
• Ability to manage multiple locations and teams.