Operations Manager at 4 Quarters Consultants Limited

JOB PURPOSE

To ensure effective service delivery and efficient processing of all transactions in Banking Operations within the stipulated TAT. Act as Back-up Staff to GH operations (if need be) and provide effective supervision to the other team members in operations.

KEY RESPONSIBILITIES:

• To Support the GH operations in the entire Operations of the Bank.
• Monitor effective reconciliation of electronic fund transfers and appropriate GLs etc.
• Monitor and accurate posting of all settlement entries on payment channels/electronic transfers into respective GLs, income and expense accounts etc.
• Authorization of all POS Merchant Inward transfers into Client accounts.
• Tracking and authorization of any failed inflows due to system issues to Customers Accounts.
• Reconciliation and settlement of all payments and transfers done on the bank various electronic platforms.
• Review on daily basis transactions done via the bank application vis a vis the switching company (CBA Report vs Settlement Report).
• Manual Refund failed transactions to customers account upon approval of HOD,Tech. Support.
• Daily Proof of accounts and reconciliation of all Operations & Settlement GLs in the Bank.
• Daily reconciliation of all our External Bank Statement with their corresponding Internal Mirror GLs e.g. CBN RTGS Statement, UBA Settlement Account, UBA Current Account, POS Merchant Settlement Account etc

EDUCATION/TRAINING PROGRAMS

• Minimum of first degree or its equivalent in Accounting, Banking and Finance or related discipline.
• Post graduate degree or MBA is an added advantage.
• Professional qualification - ICAN, ACCA, CIBN, ACA, and MBA is desirable.