Operations Intern at LOPTERRA

Job Summary

• The suitable candidate is expected to be willing to learn, stay motivated, and be computer savvy to thrive on the job.

Responsibilities
Backend Data Upload:

• Upload and manage product information on the backend of our e-commerce website(Wordpress).
• Ensure accuracy and consistency of data entry to maintain an updated online catalog.
• Logistics Coordination
• Arrange and coordinate logistics, including coordinating with courier services for deliveries and order fulfillment.
• Track shipments and ensure timely and efficient delivery to customers.

Customer Liaison:

• Provide support to walk-in customers by addressing inquiries, assisting with purchases, and ensuring a positive customer experience.
• Handle customer inquiries via phone, email, or in-person interactions.

Support Operations Team:

• Collaborate with the operations team to streamline processes and enhance operational efficiency.
• Website(wordpress) maintenance
• Assist in identifying areas for improvement in backend operations and proposing solutions.

Requirements

• ND holder in business management or a related discipline.
• Computer savvy with proficiency in MS Office Suite and data entry.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to multitask and work efficiently in a fast-paced environment.
• Live in Ikeja and its environs.