Operations Intern at Bolt

Department: Food Delivery Operations

Job Description

• We are looking for a rockstar Operations Intern to join the Bolt Food team in Lagos. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.
• This opportunity is an amazing launchpad for a successful career in operations or sales.

Responsibilities
Your daily adventures will include:

• Manage our provider (restaurants) database and analyze its performance - engagement, quality and utilisation metrics
• Onboard new restaurants to the platform: upload menus, photos, prices, etc.
• Help out with account management: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operations
• Assist senior Restaurant Operations and Courier Operations Specialists with daily tasks related to Bolt Food Operations in the city.

Requirements
We are looking for:

• Have a data-driven and analytical mindset: good Excel/Google Sheets skills and enjoy organizing data
• Great communication skills
• Be willing to lean into any challenge, and take ownership for outcomes
• Be keen to learn from others and ready to give your best

Why you’ll love it here

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• We don’t care where you work from, as long as you get the job done!
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! We have fridges full of refreshments, sports compensation, table tennis, Playstation and loads more.