Operations(Fleet) Manager at Alexander George Business Support Solutions (AGBSS)

The Operations(fleet) Manager is responsible for supervising the supply chain processes and overseeing the supply chain management to ensure that deliveries are done timely and accurately. The ideal candidate is highly organized, an efficient manager of time and people, and possesses a cost-reduction and efficiency optimization mindset.

The Operations(fleet) Manager is responsible for his/her allocated workload and must meet all targets as agreed. He/she is expected to contribute towards the smooth running of the organization generally.

Responsibilities (Summary):

• Manage, direct and monitor the condition and performance of the haulage fleet to increase efficiency and maximize service, performance, value, and profit,
• Effective liaison, support, and assistance with the whole of the organization;
• Maintain and improve mechanisms for the operation of the haulage fleet, including surveying and measuring the satisfaction with the fleet service and disseminate feedback to the appropriate internal entities;
• Utilize agreed systems to manage the fleet – operation, functions, analysis, and documentation;
• Direct the development of plans for the fleet of trucks to achieve targets and develop plans for fleet service improvement;
• Support to all other departments which impact on fleet performance and availability;
• Subject to agreed criteria, recruit, train, set action and targets, appraise and manage performance, development, coaching, and general support of all team members to ensure targets are met;
• Report (content and format as agreed) fleet operations on a monthly basis or as otherwise required;
• Assist in developing plans for team activities to include a strategy to achieve agreed targets;
• Delegate authority and responsibility to the team with supervision, accountability, and review;
• Manage and maintain contact and communications with internal and external “client/customers” to achieve, as applicable, the best value and satisfaction;
• Maintain accurate records of vehicle maintenance and repairs, including scheduling and coordinating repairs as needed;
• Ensure that vehicles are properly licensed, insured, and compliant with all relevant laws and regulations;
• Manage the budget for the fleet, including tracking expenses and identifying ways to reduce costs;
• Monitor vehicle usage and mileage to optimize the fleet's efficiency and effectiveness;
• Develop and implement policies and procedures for the fleet, including safety protocols and guidelines for truck use;
• Coordinate the acquisition and disposal of vehicles, including negotiating leases or purchasing agreements and conducting vehicle inspections;
• Develop and implement standard operational standards to maintain vehicles by advocating best practices;
• Facilitate and implement corrective actions and capacity building to manage the entire fleet to achieve the company's objectives.
• Monitor driver behavior and ensure a high level of customer service and truck maintenance;
• Analyze fleet operations data to increase business operational efficiency;
• Ensure compliance with government regulations on labor standards and environmental protection;
• Evaluate new technologies for streamlining supply chain processes;
• Develop and implement employee retention and reward strategies and oversee both fleet and human productivity within the department;
• Coordinate team efforts to drive successful operations and growth.

Qualifications/Requirements:

• A minimum of a Bachelors/HND degree in Supply Chain Management, Business Administration, or any related course;
• Master of Business Administration will be an added advantage;
• Relevant operations/supply chain professional certification(s) and membership(s) will be an added advantage;
• At least 6 years experience in a similar role/capacity;
• Adequate knowledge of the Supply Chain/Transportation Industry in Nigeria;
• Experience in the transportation industry in Nigeria;
• Knowledge of supply chain trends and activities in the country;
• Great time management skills;
• Ability to travel on short notice and relocate for short/long periods of time;
• Adequate knowledge of MS Office applications- PowerPoint, word, excel, etc;
• Great communication and interpersonal skills;
• Ability to solve problems and resolve conflicts.

Benefits/Compensation:

Competitive and attractive.