Operations & Analytics Specialist (Lagos) at eRecruiter Nigeria

Job Description

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers and riders get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Job Profile

​The Nigeria team is at the heart of our drive to make Uber both big and beloved by the people that matter in the cities we serve - both now and in the future. We are on the front line when it comes to shaping regulation, advocating for our vision for urban mobility, striking strategic partnerships and celebrating cities in ways only Uber can.

As an Operations and Analytics Specialist you will play a critical role in opening up various channels in your cities for Uber that will grow our business and raise our profile. This role will be the interface between the business and our key stakeholders in our cities (i.e. supply networks, partners, corporates)

This is a particularly challenging and rewarding role: Nigeria has some big opportunities and is a challenging market with complex market dynamics.

The Operations and Analytics Specialist will play a critical role in opening up various channels in cities, grow the business and raise the company's profile. This role will be the interface between the business and key stakeholders (i.e. supply networks, partners, corporates).

This is a particularly challenging and rewarding role: Nigeria has some big opportunities and is a challenging market with complex market dynamics. 

Key Responsibilities:

• Own and drive the city metrics and priorities and work with regional ops and marketing teams as project coordinator to ensure execution on the ground
   
• Work to grow specified cities, identifying gaps and collaborating on initiatives to improve marketplace health.
   
• Work cross functionally with all verticals (Safety, Customer Experience, BD, Partner Engagement, Marketing) to deliver the best possible experience for riders and driver partners across cities in Nigeria
   
• Support relationships with local partners, and national government stakeholders and regulators
   
• Work with regional and HQ product teams to test product features for riders and driver partners
   
• Events: coordinate and work with key stakeholders to coordinate events across cities.

Requirements

• 3 - 5 years in operations, consulting, strategy, technology, business development or a similar area.
   
• Data-driven decision mentality
   
• Use of data to inform decisions; you'll quickly identify what data you need to solve a problem and how to analyse it to get to the answer. 
   
• Analytical and creative solutions driven mindset - You have a "get stuff done" attitude and willingness to get on the ground to work to make the platform a better experience for all.
   
• Effective project management and/or event management experience - experience delivering on a multifaceted projects with many stakeholders
   
• Great communication skills and solid relationship management 
   
• Ability to write clearly and effectively; solid presentation/deck building skills
   
• Ability to work in a flexible environment with the highest degree of integrity and accountability
   
• Ability to work with complex data sets. SQL or other coding knowledge strongly preferred