Operations & Administrative Personnel at DeeCla Services Limited (DSL)

Job Overview:

• The Operations & Administrative Representative will support the company's daily operations by managing client communications, coordinating administrative activities, maintaining accurate records, and assisting with basic financial and operational documentation.
• The ideal candidate must be organised, detail-oriented, professional, and proficient with office applications and digital tools to support efficient operations and high-quality client service.

Key Responsibilities:

Client Service and Operations

• Respond to client enquiries, manage correspondence, and follow up on outstanding requests.
• Monitor customer orders and help prepare quotations, invoices, receipts, and delivery notes in Sage.
• Welcome visitors, coordinate appointments, and support the smooth running of daily office activities.
• Coordinate with external service providers and vendors to ensure timely fulfilment of company requests, orders, and deliveries

Administrative Functions

• Record petty cash transactions and expenses, assist with monthly reconciliations, and maintain supporting documentation.
• Maintain relevant financial and statutory tax records, including PAYE and FIRS documentation, for management review and compliance purposes.
• Assist with preparing reports, proposals, presentations, brochures, and other business documents.

Inventory and Audit Support

• Maintain inventory records and conduct periodic stock checks where applicable.
• Assist with reconciling inventory records and reporting discrepancies to management.
• Organise administrative, financial, and inventory documents for management review and year-end audit preparation.

Reporting and Team Support

• Prepare routine administrative and operational reports as required.
• Track outstanding client requests, documentation, and assigned tasks to ensure timely completion.
• Perform other related administrative and operational duties as assigned.

Requirements:

• Degree or HND in Business Administration, Management, Accounting, or a related discipline.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Good organisational skills, attention to detail, and time-management abilities.
• Familiarity with Sage, Google Workspace, or similar business tools is an advantage.
• Ability to work independently and collaboratively.
• Applicants residing in or around Lekki are strongly encouraged to apply.

Key Skills:

• Project coordination and management.
• Strong interpersonal and relationship-management skills.
• Problem-solving and critical thinking.
• Client service and customer relationship management.
• Record-keeping and documentation.
• Multitasking and prioritisation.
• Confidentiality and professional integrity.